SUPPORT INFORMATION

If you are having trouble because of a broken link, please send us an email using the form at the bottom of this page.

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All our Digital Downloads are provided in PDF format, if you require alternative file formats such as PNG, JPG or any alternative please contact us after purchase and we can arrange this for you.

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I have a problem with my purchase on Etsy. Where can I get help?
Please contact us on Etsy for help with your order. You should see a button next to your purchase that says “Help with order”.

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I have a problem with a book purchased on Amazon. Where can I get a replacement/refund?
Please contact Amazon for any concerns. You can use the “return or replace items” button when viewing your orders.

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I am having trouble working with files on my smartphone or tablet. Where can I learn how this works?
See below for two videos we recommend. We are not affiliated with the people making these videos.
Apple iPhone and iPad
Android Devices

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Do your digital editions work with coloring apps?
It depends. If your application does not support PDFs, you can always try taking a screenshot of the artwork and saving it as a JPG or PNG.

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I want to purchase digital editions, but do not have a printer. Is there an affordable one you recommend?
No, we do not have a specific recommendation, but you can browse bestselling printers on Amazon.
View Best Selling Printers on Amazon

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Do you offer tech support for my computer, printer, or other devices?
No, we’re not able to provide tech support. You may want to check YouTube for videos about your specific device or problem.